PRIVACY POLICY

Last Updated: August 2026

HAMED AND YASER GENERAL TRADING CO. L.L.C respects your privacy and is committed to handling personal data responsibly and in accordance with applicable data protection laws and regulations.

This Privacy Policy explains how we collect, use, store, disclose and protect personal data when you visit our website, submit an enquiry or otherwise communicate with us through the website.

1. Information We Collect

When you submit an enquiry or otherwise interact with our website, we may collect information that you voluntarily provide, including:

Full name
Company name
Country
Email address
Phone or WhatsApp number
Product of interest
Estimated quantity
Destination
Information contained in your enquiry or message
Any other information you voluntarily provide

Where applicable, our website may also collect certain technical information, such as IP address, browser type, device information, operating system and website usage information.

2. How We Use Your Information

We may use personal data to:

Receive, review and respond to enquiries
Communicate regarding products, supply requirements and potential transactions
Evaluate and follow up on commercial enquiries
Coordinate with relevant suppliers, customers and service providers where necessary
Operate, maintain, secure and improve our website
Maintain appropriate business and communication records
Comply with applicable legal and regulatory requirements
Establish, exercise or defend legal rights where necessary

Personal data will be processed for appropriate purposes and in accordance with applicable law.

3. Enquiry Forms

Information submitted through our website enquiry forms is used primarily to review, respond to and follow up on your request.

Please do not submit sensitive, confidential or unnecessary personal information through the enquiry form.

Submitting an enquiry through this website does not create a contractual, agency or other binding commercial relationship between you and H&Y.

4. Sharing of Personal Data

H&Y does not sell personal data.

Where reasonably necessary for the purposes described in this Privacy Policy, information may be disclosed to appropriate third parties, including:

Website hosting, IT and technical service providers
Professional advisers, where appropriate
Suppliers, logistics partners and other commercial counterparties where necessary to respond to or support a specific enquiry or transaction
Governmental, regulatory, judicial or law-enforcement authorities where required or permitted by applicable law

We seek to limit such disclosures to information reasonably necessary for the relevant purpose.

5. International Data Transfers

Due to the international nature of our business, personal data may, where necessary, be processed or transferred outside the country in which it was originally collected.

Where applicable, cross-border transfers will be handled in accordance with applicable data protection requirements and appropriate safeguards will be implemented where required.

6. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining appropriate business records, meeting operational requirements and complying with applicable legal, regulatory, accounting or reporting obligations.

Retention periods may vary depending on the nature of the information, the purpose of processing and applicable legal requirements.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies necessary for website functionality, security and user experience.

Where non-essential cookies, analytics or advertising technologies are used, appropriate information and choices should be provided through a cookie notice or consent mechanism where required by applicable law.

Users may also manage certain cookies through their browser settings.

8. Analytics and Third-Party Technologies

Where enabled, we may use analytics or third-party technologies to understand website usage and performance and to improve our website.

Where such technologies involve personal data or non-essential cookies, they will be used in accordance with applicable data protection and consent requirements.

9. Data Security

We implement reasonable technical and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration, loss, destruction or misuse.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

10. Your Privacy Rights

Subject to applicable law and relevant exceptions, you may have certain rights regarding your personal data, including the right to:

Obtain information about the processing of your personal data
Request access to your personal data
Request correction or updating of inaccurate personal data
Request deletion of personal data where applicable
Request restriction or cessation of certain processing where applicable
Object to certain processing where applicable
Withdraw consent where processing is based on consent
Exercise other rights available under applicable data protection laws

To exercise an applicable right, please contact us using the contact details provided below. We may request appropriate information to verify your identity before processing your request.

11. Third-Party Links

Our website may contain links to third-party websites, communication platforms, social media services or other external resources.

H&Y does not control the privacy practices of independent third parties. Users are encouraged to review the privacy policies of third-party websites or services before providing personal information to them.

12. Children’s Privacy

Our website and services are intended for business and commercial purposes and are not directed to children.

We do not knowingly seek to collect personal data from children through our website.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, technologies or applicable legal requirements.

Any updated version will be published on this page and the “Last Updated” date will be revised accordingly.

14. Contact Us

If you have any questions regarding this Privacy Policy, the processing of your personal data or your applicable privacy rights, please contact:

HAMED AND YASER GENERAL TRADING CO. L.L.C
United Arab Emirates

Privacy Enquiries: info@hycommercial.com